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Terms & Conditions
FREQUENTLY ASKED QUESTIONS
GENERAL
- • Is the Station on snow?
- No. The Station is located 5km from Jindabyne and 40kms from Perisher Ski Resort.
- • Do you offer group discounts?
- We offer special rates for school groups and can also offer discounted rates for Snowsports Hire for groups of 20 or more.
- • Do we share a room with other people?
- No. Only the people in your booking stay in your room.
- • What is a child's age?
- 5-14 years inclusive. Children aged 4 and under stay at The Station for free.
- • Can I ski at Thredbo?
- No. All guests staying at The Station must have or purchase a valid Perisher lift ticket upon check in.
- • What time can I check in?
- Check in time is after 4.00pm and check out time is before 10.00am.
- • Do you have anywhere to store luggage if I arrive early?
- Yes. We have a luggage storage area located next to Happy Jacks Tavern. Please ask Reception for assistance.
ROOMS
- • Do your rooms have bunk beds?
- No. None of our rooms have bunk beds. Our rooms have either double and/or single beds depending on the room configuration.
- • What's in the rooms?
- Motel rooms have an ensuite bathroom, bar fridge, tea and coffee making facilities and a television. The 2 bedroom self- contained apartments feature a fully equipped kitchen including a dishwasher, lounge area with TV and 2 bathrooms. They can accommodate up to six guests. Our 1 bedroom apartments have a kitchenette and lounge area and ensuite. They can accommodate up to 3 guests.
- • Do I need to bring my own linen?
- No. We provide all bed linen including sheets, doonas and pillows for both motel rooms and apartments. Towels are also provided.
- • How many guests can sleep in a room?
- Our motel rooms vary and can sleep from two to six guests. We are unable to accommodate any more than six guests in a room due to fire regulations. This includes infants who stay for free.
- • Can I request a particular room?
- Yes. Please note that all room requests are on a request basis only and cannot be guaranteed.
- • Will my room be serviced every day?
- We provide a daily mini service on all stays (excluding self contained apartments)
DINING
- • Where can I eat?
- We have a range of dining facilities to cater to all tastes.
The Stockwhip Bistro is open for breakfast from 6.30am to 8.30am offering a sit down cooked breakfast or if you are in a hurry to reach the slopes, why not grab an egg and bacon roll and take away coffee.
For dinner, choose from our self-serve buffet in The Stockwhip Bistro or dine in our Chargrill Restaurant with nightly specials from $15. If you are looking for something for the kids, try out our famous pizzas and pastas from the Pizza Station.
ENTERTAINMENT
- • What is there to do at night time?
- Happy Jack's Tavern has FREE entertainment every night, including bands and soloists, as well as bingo, trivia, poker and pool competitions.
The Station is the premier entertainment venue in the Snowy Mountains and Sundowners has featured some of Australia's best bands including Art V's Science, The Herd, Potbelleez, The Cat Empire, Ministry Of Sound, Xavier Rudd and Jimmy Barnes, just to mention a few.
HIRE
- • Do I need a deposit for ski and board hire?
- Yes. Snowsports Hire will require a deposit as a guarantee for return of all hire gear. A $100 per person deposit is required for hire of skis or snowboards. The deposit can be paid as cash or by credit card.
- • What happens if I have a problem with my hire gear on the mountain?
- If you have any problems with your hire gear, you can go into any Perisher Snowsports outlet located at Perisher, Smiggins or Blue Cow and ask for assistance.
- • Can we pre-book our hire gear?
- Yes. All hire gear can be pre-booked and paid for before arrival.
- • When can I pick my hire up?
- The Station Snowsports hire is open the following hours:
Monday - Thursday: 7.30am – 10.30am and 4.00pm – 6.00pm
Friday: 7.30am – 6.00pm
Saturday: 6.30am – 11.30am and 4.00pm
Sunday: 7.00am – 6.30pm
LESSONS
- • I have never skied or snowboarded before, do I need lessons?
- We recommend lessons for everyone who has never tried skiing or snowboarding to ensure your first experience is safe and enjoyable. We offer a full range of lesson options including kids programs. Please ask your consultant for further details.
LIFT TICKETS
- • Does everyone have to ski?
- The majority of the guests staying in the room must hold or purchase a Perisher lift ticket upon arrival.
- • What is the FREE Tube Town rides or night skiing included in all 5 night stays?
- Tube Town is an inflatable tube park, located next to the Perisher car park. It's great fun for the whole family! If you have booked a 5 night stay, you will be able to choose between either 5 tube town rides per person or night skiing on Tuesday night. You will receive your vouchers of your choice upon check in.
- • Can I upgrade my lift tickets to include the Skitube when I arrive?
- You are able to upgrade your lift tickets to include the Skitube after arrival at either Reception or the Skitube terminal. However, it is advisable to purchase the Skitube when you book to avoid queues on arrival.
- • Do I get FREE Sunday afternoon skiing?
- Every 5 day lift ticket that starts on a Monday is entitled to free skiing/boarding on the prior Sunday afternoon from 1.00pm. You will be able to collect your lift ticket from Reception Sunday morning if you have pre purchased it with your booking.
FINALISING A BOOKING
- • When do we need to pay?
- If you are booking before 1 June, a 25% deposit is required and full payment will be due 8 weeks prior to arrival. If you book after 1 June, full payment is required at the time of booking.
- • When will you send a confirmation letter?
- We will send a confirmation letter when we receive the full deposit amount and again when we receive full payment of the booking.
TRAVEL
- • How do I get to The Station?
- Heading into Jindabyne from Cooma, turn left at the second roundabout onto Barry Way. Follow this road for 6 kms and turn left onto Snowy River Way. We are located 300 metres on the left.
- • How far is it to the Skitube?
- The Skitube is 25kms from The Station, about a 20 minute drive in good weather conditions.
- • How far is The Station from Perisher Ski Resort?
- Perisher Ski Resort is 37kms from The Station, about a 40 minute drive in good weather conditions. Please note you must always carry snow chains when driving up to Perisher regardless of the weather conditions. Four wheel drive cars are exempt.
- • Do I need chains to drive to the Skitube?
- Not often, but occasionally there is enough snow on the road to create problems. If you are unsure of the weather conditions, please check with Reception before you leave as they receive regular road condition updates. You can hire snow chains from our Snowsports hire.
- • Is there a fee to park at Perisher or the Skitube?
- No. Parking is free at both locations.
- • What is the National Park entry fee?
- The National Parks and Wildlife Service charge a park entry fee of $27 per car per day to enter the National Park when driving up to Perisher Ski Resort. The fee is payable at the gates.
- • Can I catch a bus from Jindabyne to The Station?
- No, there is no bus service available from Jindabyne. However a taxi service is available.
- • Is there a shuttle bus to the Skitube or Perisher?
- Snowlink provides a shuttle bus service to Perisher and also to the Skitube. This service departs from The Station at 7.45pm daily. Contact Reception for more details.
Transport
Transport within Perisher
Mountain Bases and Parking
Once in the resort you have a choice of fully serviced mountain bases to begin your day's riding. Perisher Valley offers day access by car, parking is free and for day use only. Smiggin Holes may be accessed by car, day parking is free and a free shuttle service operates between Perisher Valley and Smiggin Holes between 7:30am and 6pm (and longer during night skiing and boarding).
Guthega can be accessed by car and there is FREE day parking for 60 cars and 50 overnight spaces although snow conditions can affect these numbers. Blue Cow is a day resort and can only be accessed via Skitube from Perisher Valley or Bullocks Flat. If you require hire be sure to do this before embarking Skitube to Blue Cow.
Oversnow Transport
Hans Oversnow can be contacted on (02) 6457 5334 or 0418 485 144 - 24 hours a day. Hans Oversnow is located in the Perisher Skitube Terminal. Oversnow transport is provided to all lodges in Perisher and Smiggins for a charge (depending on how far the lodge is from the Skitube Terminal at Perisher). Additional charges apply after midnight. Bookings are essential for very late arrivals. Some lodges provide their own service.
Free Shuttle Service
A free shuttle service operates between Perisher Valley and Smiggin Holes. The shuttle service runs from 7:30am to 6pm and until 10pm Tuesdays and Saturdays during July & August and Tuesdays during September to accommodate for night skiing and boarding. Pick-ups are from the turning circle at Perisher Skitube Terminal and the metal bridge outside the Smiggins Hotel at Smiggin Holes. Shuttles depart approximately every 15 minutes.
Skitube
On-snow overnight parking at Perisher, Smiggins and Guthega is limited to a few accommodation properties only and we recommend using Skitube to access on snow accommodation. Skitube Alpine Railway is located at Bullocks Flat, 20kms or around 15 minutes drive from Jindabyne via the Alpine Way, with no chains normally required. FREE day parking for 2208 vehicles and overnight parking for 822 vehicles is available here. There is also parking for 200 coaches. Skitube from Bullocks Flat accesses Perisher Valley and Blue Cow. Coach services run morning and evening between Jindabyne and Bullocks Flat. Your Skitube Pass includes the National Park Use Fee.
Transport
By Air
Snowy Mountains Airport
Visit Aeropelican for schedule details and to book your flights form Sydney and Newcastle to the Snow Mountains. Book online and earn Qantas Frequent Flyer Points as you go.
Flights depart daily. Click HERE for more.
Snowy Mountains Airport Shuttles
Phone: 02 6452 4455
Operated by Snowlink, Snowy Mountains Airport Shuttles meet every Aeropelican flight with shuttles direct to and from Perisher.
Canberra International Airport
Tel. 02 6209 3336 (recorded information)
Canberra Airport is a 2.5 hour drive from Perisher and a 40 minute flight from Sydney.
Canberra International Airport is located about 7 kilometres (10 mins) from the city centre.
Regular connections are available to and from Sydney, Brisbane, Melbourne, Adelaide and Perth by both Qantas and Virgin Blue. For Airport transfers to and from the Snowy Mountains call 1300 655 811.
- Qantas - Tel. 13 13 13
- Virgin Blue - Tel. 13 67 89
Thrifty
Go where you want, when you want with the comfort and reassurance of a Thrifty rental.
- Competitive rates
- 24 hour roadside assistance
- Latest model vehicles including AWDs, 4WDs and minibuses
- Locations throughout Australia including Snowy Mountains Airport, Albury, Canberra, Melbourne and Sydney areas
Thrifty: 1300 305 735
Website: www.thrifty.com.au
Terms and Conditions Apply.
Transport
By Road
Perisher is an easy 5.5 to 6 hour drive from Sydney via Canberra and Cooma or 7 hours from Melbourne with more than half the distance on freeway standard or dual carriage roads. Kosciuszko Road accesses Perisher, Smiggins and Guthega from Jindabyne.
Motorists are legally required to carry properly fitting chains in any vehicle other than 4WD's in a ‘snow-ice' risk section within the National Park. It's an easy half hour drive from Jindabyne in good weather. Entry to the National Park is $27 per car per day. Annual passes are $190.* (further information on the NPWS Park Use fees can be located at here)
RTA: Driving in the snow
RTA - More information: Vehicle Standards Information 57 Driving in snow and ice conditions (pdf)
Distances
- Jindabyne to Perisher Valley - 33km
- Jindabyne to Skitube at Bullocks Flat - 20km
- Cooma Snowy Mountains Airport to Jindabyne - 45km
Local Area Shuttle Service
- Snowlink
Snow Shuttle/Charter service to and from the snowfields.
For bookings call 1800 45 15 75. Email: This email address is being protected from spambots. You need JavaScript enabled to view it. - Snow Alliance
Daily Scheduled bus service between Jindabyne & Perisher
Luxury Private 4WD transfers
Freecall: 1800 280 121
Phone: (02) 6456 4425
Website: http://www.snowalliance.com.au
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
By Coach - Ski Weekends
- Port Stephens Coaches
2 and 3 day weekends to Perisher every weekend from Newcastle/Central Coast and Sydney.
www.pscoaches.com.au
Tel. 02 4982 2940
By Coach - to Jindabyne
- Alpine Express Transborder
(to and from Canberra only).
Tel. 02 6241 0033 - Mojo Snow
www.mojosnow.com
Tel. 1800 111 103 - Snobus Snowscene Express
Canberra / Brisbane / Gold Coast / Nth NSW / Mid Coast NSW. Express to the Snow.
www.snowscene.com.au
Tel. 07 3392 1722 - Coastal Liner SnowStorm
Friday night departures from NSW Central Coast and Sydney express to Perisher
www.coastalliner.com.au
Tel. 02 4392 3050 - Snow Alliance
Daily Bus Charters & Transfers between Canberra and the Resorts
Luxury Private 4WD transfers
Chauffeur driven Mercedes Limo Service
Group bookings and discounts
Freecall: 1800 280 121
Website: http://www.snowalliance.com.au
Email: This email address is being protected from spambots. You need JavaScript enabled to view it. - Snoexpress Services
every Sunday and Friday between Canberra and Perisher.
1800 642 112
www.snoexpress.com.au
By Coach - to Canberra
- Countrylink
Daily coach service between Canberra/Cooma.
Tel. 13 22 32 - Greyhound Pioneer
Regular daily services Canberra/ Sydney, Canberra/Adelaide and Canberra/Melbourne.
Tel. 13 20 30 - McCafferty's
Daily service Canberra/Sydney, Canberra/Melbourne and Canberra/Adelaide.
Tel. 02 6249 6006 (Guide Post Travel) or 13 14 99 - Sid Fogg's Coachlines
Return services Newcastle/Canberra Mon, Wed and Fri.
Freecall. 1800 045 952 - Murrays
Daily return services to/from Canberra to Snowy Mountains during Snow season.
Day Return Snow Packages available from $142.00.
Daily return services Canberra/ Sydney, Canberra/Wollongong and Canberra/South Coast.
Website: www.murrays.com.au
Tel: (61) 13 22 51
Hire
Sydney Minibus Hire
Hire an 8, 12 or 21 seater minibus. Snow chains and luggage trailer provided.
Ph - (02) 9524 7007
www.minibushiresydney.com.au
