Groups 2013

Understanding Hazards at Perisher

Perisher is a purpose built Snowsports destination, which has been operating under the present ownership since 1995. Prior to that some of the present ski area was managed separately by different owners but snow activities have generally been conducted in this area since the 1950s.

Under the present ownership and management, the resort has made major improvements to safety in order to meet or exceed regulatory guidelines. The resort is at the forefront of ski industry policy making to remove or minimise risks for our guests. It is important to note that there are inherent risks in all snow sports activities that common sense, preparation and planning can reduce. Remember that RESPECT is the key at the resort - for the mountain, the environment, the supervisors and fellow students, mountain staff and other users of the resort's facilities.

With more and more emphasis being placed on Risk Management, particularly for school groups, a decision was made to publish information that assists schools in completing this task. In addition to the information provided here, we have also produced an "Understanding Hazards at Perisher" tool below. Our intention is to create a tool that is constantly evolving and improving. To this end we would appreciate any comments or suggestions from schools or other interested parties.

Our company is serious when it comes to snow safety. In addition to the tool provided you will also find helpful information on our web site under ‘resort info'. Here you will find the Alpine Responsibility Code our Lift Usage Policy as well as links to independent organisations who are just a dedicated to providing safe snow sports.

Sometimes accidents happen

Although our goal is always to minimise injuries and promote safe snowsports, there is still the chance that an accident may occur. Risk Management is not just about reducing opportunities for injuries to happen but also about knowing what to do should you be involved in or witness an accident.

Recognise the situation - recognise that an accident has occurred. Acting quickly and correctly can help to minimise any impact.
Personal safety - prevent further injuries to yourself, the victim and others. The accepted signal for a skiing accident is a pair of crossed skis about 10 metres uphill from the accident site. This tells oncoming skiers and boarders to avoid the area, as well as alert mountain staff that assistance is required.
Get help - advise resort employees or Ski Patrol as soon as possible. Always ask a fallen skier or boarder if they are OK or need help (sometimes that decision is made by yourself if they are unable to do so). Send someone to advise mountain staff or Ski Patrol immediately, ensuring they know the exact location of the accident. The best way is to inform a lift operator at the closest lift. They can then phone Ski Patrol with all relevant details.
Don't leave yet - it may take some time for help to arrive so keep the site safe.
• The casualty should be kept warm and as long as it does not disturb the injury, an extra jacket
   should be placed on their shoulders or underneath them to sit on.
• Do not give the casualty anything to eat or drink, even if they ask for something. If people stop to
   see the accident or there are bystanders, politely ask that they move on so that they are not creating a hazard.
• Never remove a casualty's skis or board or unfasten their boots. Other equipment that is not
   attached to the casualty, such as poles or loose skis, can be moved from harm's way.
• If the accident is major, ask around for any witnesses who may be required to give a statement
   to Ski Patrol.
When Ski Patrol arrives - once Ski Patrol arrive they are in charge. Ask if you can assist any further and if they require you to stay. If not, leave the scene so they can do their job.

Understanding Hazards at Perisher
Activity/Area	Hazards	Controls - making it safe!
Our Business	Non-compliance with Operating lease/licence	Perisher holds the legal right to conduct business within the National Park by grant of lease from the NSW Minister for the Environment.
	Inadequate facilities to perform the intended operation and activities for all person abilities and genders	Perisher is a purpose built snow sports facility. The facilities are maintained to the highest standards & in accordance with industry best practice Facilities & terrain cater for all standards, including disabled persons. Trail maps are available which indicate which runs/terrain are appropriate to a person's ability level
	Inadequate Liability Insurance	Public Liability Insurance is current and to appropriate level. A copy of a Certificate of Currency is available on request

Our People Snowsports Instructors Lift Operators Hospitality Staff Ski Patrol Train Drivers Groomer Operators Snowmaking Personnel Managers/Supervisors All other personnel	Not competent to complete tasks required	Trained and competent staff to perform duties Certified personnel to work with children - no other personnel permitted to complete these tasks Competent Managers/Supervisors to monitor work performance Structured and thorough recruiting processes to select appropriate persons for task Professional approach to duties consistent with industry requirements eg. APSI (Australian Professional Snowsports Instructors) ASPA (Australian Ski Patrol Association) NSW Legislation - including OHS, Rail and Food/Beverage specific requirements Plant/equipment operated as per manufacturer specifications Duties completed as per written policies and procedures which are developed applying risk management principles and manufacturer's requirements.
	Not fit for work	Perisher's Code of Conduct Policies and procedures with regard to fitness for work Competent Managers/Supervisors to monitor fitness for work

Accommodation Staying at the Station Resort	Exposure to alcohol	Students are only allowed in bar areas when accompanied by a teacher and only until 10pm. Photo ID is required to enter licensed premises and is checked by Security.. The Station Resort promotes and abides by regulations set out under RSA (Responsible Service of Alcohol) and where relevant RCG (Responsible Conduct of Gaming). Separate meeting areas can be provided to schools (groups) Location - The Station Resort is located 5km outside of Jindabyne. Students are not exposed to other bar or night clubs besides those on the property. Security patrols the grounds regularly.
	Exposure to entertainment in the nightclub	No entrance to nightclub for persons under 18 years. Photo ID is required and is checked at every entrance by security.
	The Station Resort covers large open area	Groups are accommodated together in one area or as near as possible subject to demand. Teachers' rooms are strategically located to provide the best possible supervision
	Interaction with wildlife	Information is provided to all guests about the presence of wildlife within the resort area. Guests are advised to stay clear and to supervise and monitor children

Hire Obtaining your equipment and clothing requirements	Movement of people in the hire area carrying equipment	Hire area designed to provide efficient and safe flow of people Instruct people to look out for equipment being carried by others - adults consider the height of children Follow instructions from Hire staff on the correct way to carry equipment
	Equipment not correct fit for the person	Trained and competent staff to assist guests in the selection and fitting of equipment Do not overstate ability on Hire form
	Equipment not maintained in good working order	Equipment is maintained and checked prior to hire and also upon return - any defective equipment is repaired prior to re-hire
	Cuts to hands whilst handling equipment	Follow instructions from Hire staff on the correct way to carry equipment It is Winter - wearing gloves provides good protection.
	Health concerns using hire equipment eg. helmets	Clothing is washed prior to re-hire All other personal related equipment is cleaned to appropriate hygiene standards prior to re-hire

Skitube Subjected to same requirements of any city train	Slips, trips, falls - wearing ski boots on wet concrete	Take care when walking - particularly when walking in ski boots
	Passenger falling onto train track	Train and platform areas are fit for purpose Warning provided to passengers about the gap between the train and platform Platforms are marked with "no go" area to stand behind whilst waiting for train All platforms are monitored by Controllers through CCTV Trained and competent Concourse personnel to assist with boarding and exiting train
	Injury due to train stopping suddenly	Safety messages about possible sudden train stoppages provided at train departure and arrival Keep a firm hold Sit with feet flat on the floor Stand with hand gripped to bar provided Supervise children at all times Barrier panels to reduce movement of passengers Equipment appropriately stored - on floor or firmly held Reminder about equipment management in train message
	Emergency situation	Safety messages and signage indicating what to do in an emergency eg. emergency exits, emergency phone etc Emergency exits are at the end of each train Skitube evacuation plans in place and regularly tested Train carriages have an automatic fire protection system and are also fitted with a min of 5 fire extinguishers per carriage All equipment and infrastructure is regularly inspected and maintained Trained and competent Train Driver and other Perisher personnel to manage emergency situations Skitube is accredited to operate by the NSW Independent Transport Safety Regulator.

Alpine Environment Consult www.snowsafe.org.au for more information on visiting an alpine environment	Exposure to alpine conditions includes: cold windy snowing wet sunny	Advisable to have: good quality beanies thermal/winter socks waterproof gloves thermal underwear (highly recommended) NB: These items cannot be hired due to health regulations Wear appropriate clothing; windproof & waterproof outer jacket & pants can be hired Avoid wearing heavy and bulky items. Use insulating layers on the inside and a water proof layer on the outside Goggles are recommended when participating in snow sport activities Good quality sunglasses are recommended for all other times whilst at the snow The use of a certified ski or snowboard helmet is recommended generally and is mandatory for all children in snowsports school lessons. Consult Perisher's web site for forecast and actual weather, recommendations on protective clothing/equipment Eat well and drink fluids regularly Carry & use high SPF sunscreen

Building and surrounds	Slippery surfaces	Caution when walking, particularly in ski boots Key areas of the facilities have been lined with appropriate flooring to provide increased grip Regular inspection and dedicated crew to provide snow clearing operations Heated decks and stairs in high traffic areas
	Stairs	Use handrails - stick to the left - carry equipment so that it faces to the outside of the stairs
	Emergencies	All buildings are fitted with required fire management equipment - including alarms and fire extinguishers Trained and competent personnel to coordinate emergencies Exits are defined, check where they are when you enter a building Follow all the instructions given by Perisher personnel or emergency personnel in the event of an emergency
	Exposure to unsanitary conditions	Private contractors are employed to implement high standards of cleanliness and hygiene throughout all Perisher buildings Contractors record when cleaning is completed and report abnormalities

Snowfields	Obstacles both marked and unmarked	Ride responsibly, know and follow the Alpine Responsibility Code (ARC) - copies are posted throughout the resort and contained on the trail map Perisher Ski Patrol conducts daily and periodic inspection of ski slopes Read and obey all signage, including the ARC
	Visibility variations	Keep activity flexible in case of sudden weather changes Seek out sheltered areas Check forecast conditions
	Variable snow cover	Slopes are groomed with machinery overnight to prepare a smooth surface in general traffic areas. Snowmaking in high traffic areas

Snowsports Activities	Injury due to fall or other type of incident	Ride responsibly, know and follow the ARC - copies are posted throughout the resort and are available upon request Take lessons if you are a beginner or get a refresher if you do not regularly ski or snowboard Ensure your equipment is safe and fit for purpose - this applies to all parts of your Snowsports equipment - seek advice if you are not sure NB: Perisher Hire can only check and adjust Perisher's equipment Protective equipment - certified ski and snowboard helmets are recommended for all persons Helmets are mandatory for children 14 and under in snowsports lessons For more information on helmets visit www.lidsonkids.org Wrist guards are recommended for beginner snowboarders
Snowsports Activities	Runaway equipment injuring others	Secure equipment at all times All skis must be fitted with functional ski brakes or safety straps

Use of Chair Lifts and Surface Lifts (included Magic Carpets)	Falling from chairlift	Ride responsibly, know and follow the ARC - copies are posted throughout the resort and are available upon request Read and obey all signage at lift load and unload stations Children to ride supervised if small and/or inexperience and placed in middle of chair not on ends Use the safety bar provided on the chair
	Falling whilst loading or unloading any lift	Ride responsibly, know and follow the ARC - copies are posted throughout the resort and are available upon request Take lessons from Snowsports instructors Follow the advice provided by Lift Operators for loading chair lifts - if unsure ask for advice or assistance Clear the unload area immediately
	Chair Lift equipment failures Chair stoppages Rope (cable) detaches	Inspections and maintenance carried out according to documented procedures and in compliance with government regulation Emergency evacuation plan in place if breakdown cannot be fixed with a reasonable amount of time Trained and competent Mountain Operations personnel to manage emergencies
	Stuck on chair lift - loose clothing, backpacks	Follow instructions as indicated by signage when entering lift queues Remove backpacks when riding chair lifts Secure all loose clothing - keep scarves within your jacket Secure long hair Ensure all gear and clothing is clear prior to unloading
	Surface lifts (T-bars, pomas) rope (cable) detaches and other failures	Ride the lift in accordance with instructions - stay on the lift track - running wide will cause ropes to detach Inspections and maintenance carried out according to documented procedures and in compliance with government regulation

Toboggans NB: Tobogganing is specifically prohibited for school children by the NSW Department of Education and Training	No brakes or directional control on Toboggans	Use only moulded plastic toboggans - can be hired from Perisher Hire Be aware of other persons using the toboggan area Always supervise children in the toboggan area Ride with caution Do not make chains or attempt jumps
	Interaction with other Snowsports activities	Only toboggan in the designated toboggan slope which is adjacent to the Perisher Car Park. Toboggans are not permitted on any ski slopes or on Skitube between Perisher and Blue Cow Mountain Read and obey all signage There is no tobogganing or toboggan area at Blue Cow, Guthega or Smiggin Holes There is no tobogganing or toboggan area at Blue Cow, Guthega or Smiggin Holes

Tubetown	Injury to self or others by falling or collisions	Ride responsibly, know and follow the ARC - copies are posted throughout the resort and are available upon request Follow instructions provided by Trained and competent Lift Operators Procedures for riding tubes - one person per tube, one tube per lane only
	Injury caused by use of not fit for purpose equipment	Only Perisher provided tubes are permitted for use at Tubetown Perisher tubes are fit for purpose and properly maintained Inspections and maintenance carried out according to documented procedures and in compliance with government regulation
	Riding the Tubetown lift	Ride responsibly, know and follow the ARC - copies are posted throughout the resort and are available upon request Follow instructions provided by Trained and competent Lift Operators
	Injury caused by "horseplay"	Ride responsibly, know and follow the ARC - copies are posted throughout the resort and are available upon request Supervision of activity by Trained and competent Lift Operators Procedures for riding tubes - one person per tube, one tube per lane only

Cross-country skiing is available adjacent to the resort For more information visit - www.wildernesssports.com.au	Being lost or disoriented if going cross country	Take all precautions and seek professional advice before undertaking this activity Perisher Valley has marked trails designed for cross country use

Emergency Response on Snowfields	Ineffective emergency response	Trained and competent personnel - Ski Patrol and other key Mountain Operations personnel Medical facilities in Perisher Village Ambulance Station in Perisher Valley - attending Paramedics Fire Station in Perisher Valley Fit for purpose equipment for response to all types of emergencies - including: Defibrillation Units Oxygen Administering of analgesic