Get to Know Us
We operate year-round with a permanent workforce of around 150 employees – and during our winter season (June to October) our numbers grow to a whopping 1,200.
You're about to become one of those 1,200, as you join a brand new family for winter! It might feel a bit daunting – or perhaps you're just excited to start.
However you're feeling, relax – you are in good hands. More than 50% of our employees return year after year, and it's our return employees who'll teach you the ropes, helping you to feel confident in your new role and ensuring Perisher continues to deliver experiences of a lifetime to our guests.
We suggest you arrive in Jindabyne two or three days before you start work, so you can familiarise yourself with the area and check into your accommodation to get yourself ready for living and working at Perisher. Below are some of the key things to organise in the run-up to your arrival and during the first couple of days. We know you won't regret joining the Perisher family, and we're looking forward to welcoming you to the team!
While your body will acclimatise to the temperatures over the season, you're likely to feel the cold, especially during the first few weeks. While one bulky item of clothing can be helpful at times (for walking between venues, for instance), it's not always practical. We suggest you bring a number of thin layers, so that as you warm up and cool down, you can add or subtract layers to help you feel comfortable.
Uniform requirements vary depending on the department you work within. Please refer to the guideline below, the special conditions in your Letter of Offer and to speak with your Manager if you are unsure on what's required.
Collect your Perisher uniform from the Uniform Room located at Bullocks Flat if you work in the following departments:
- Car Park Attendant
- Child Care & Support Crew
- Snowsports Instructors
- Ticket Services – Scanning
- Trail Crew
- Train Drivers
Collect your uniform from your Manager if you work for the following departments:
- Hospitality (all divisions)
- Lift Operators
- Resort Services including: Hire, Retail and Ticket & Guest Services
- Snowmaking (unless notified otherwise)
- Staff Passes
All Perisher employees are provided with a staff pass, which must be worn at all times whilst on duty and travelling on Skitube. As a Perisher employee your pass provides you with access to all 47 Lifts around the resort, including night skiing, and free ski and snowboarding lessons during the season. You also qualify for special discounts at Perisher's food and retail outlets.
Staff passes can be collected from a designated ticket booth at Bullocks Flat during business hours, unless otherwise advised by your Manager, and in consultation with the Ticketing Manager.
To pick up your staff pass, you need to of completed all assigned onboarding activities.
- Purchasing Equipment
There are definitely plenty of options for purchasing equipment once you arrive in Jindabyne. Perisher retail outlets offer Perisher staff discounts on a wide range of equipment as do most retail stores in Jindabyne. If you are arriving over the June long weekend, be sure to check out the Ski sale held at the Memorial Hall in Jindabyne Town Centre where you can grab yourself a bargain or two in items ranging from boots, boards, skis, outerwear and plenty more.
If you've never been to the snow before, we suggest you hire your skiing or snowboarding equipment, take a few lessons and then decide which is for you. Once you've made up your mind, then you can purchase your preferred equipment.
- Equipment Check
It is a requirement for all Perisher employees to have ski and snowboard equipment checked by competent Perisher Hire technicians prior to undertaking any skiing or boarding. This applies to all skis, snowboards, boots and bindings. Equipment checks can take place at the Bullocks Flat Hire outlet.
- Living in Jindabyne
Most Perisher employees live in Jindabyne, which is the central hub of activity here in the Snowy Mountains. Jindabyne is a small country town with a local population of around 3,000 – and in the winter months, this number expands dramatically with seasonal employees and holidaymakers.
The town itself is compact and easy to get around, and the town centre is never far away. You'll discover a variety of restaurants, cafes, pubs, wine bars, a supermarket, retail shopping, a cinema, medical centre, mountain bike trails and plenty of other services. Winter days in Jindabyne can be chilly, especially when it's windy. Expect maximum daytime temperatures to be around 10°C to 12°C, while overnight minimums can be a bracing minus 5°C to 0°C.
- Living at Perisher or Smiggin Holes
Perisher employees who request staff accommodation may be housed in either Perisher Valley or Smiggin Holes basing you right on snow. One of the major perks of working on-site is the handy access you get to the slopes and winter events held at Perisher – and it's also a very quick trip to get to work! There's always something happening, from pool competitions and comedy & trivia nights to parties, to theme nights at local pubs and more.
Perisher and Smiggins offer limited shopping facilities. There's a small supermarket, medical centre & chemist, post office, clothing retail shop and pizza restaurant in the Perisher Skitube building. The Perisher Centre has JAX Chargrill, Ski Rock Café, Bazil's Bar, Slopestyle retail outlet, Adi's ski-tuning centre, a jewellery store, clothing retail shops and other eateries and coffee shops. Don't forget you'll receive staff discounts at Perisher owned outlets by presenting your season pass.
- Food and Entertainment
One of the benefits you receive as a Perisher employee is 20% discount at all Perisher owned Food outlets. Perisher hosts a number of events during the season including the Perisher Peak Festival held over the June Long weekend and a number of major band nights held at The Station. Perisher in conjunction with the community road safety initiative provide late night transport in and around Jindabyne during the season. We advise you to make use of 'The Brain Bus' when you're ready to go home after a night out.
During the ski season, Perisher turns into a winter wonderland, with many things to see and do and an ever-changing events line-up. Visit the Perisher website for a full list of events on offer during the season.
If you have your own car, we recommend that you bring it to the snow. If you don't have a car, don't worry too much. It's usually easy enough to organise transport with fellow housemates or other Perisher employees.
It's up to you to organise your own transport if you're arriving in Jindabyne without a car. The Station is about 5km out of town and bypasses an industrial estate and vacant land. Though walking is an option during the day, it may take you some time – and due to the lack of lighting, we don't recommend walking the distance at night.
Driving to Jindabyne from:
- Brisbane – 1,378km or 18 hours
- Sydney – 461 km or 6 hours
- Melbourne – 579 km or 8 hours
- Adelaide – 1,130km or 15 hours
- Newcastle – 611km or 8 hours
Driving from Jindabyne to:
- Perisher Valley – 33km or 30 minutes
- Bullocks Flat – 20km or 20 minutes
- The Station – 5.6km or 5 minutes
- Road Conditions
For much of the season, Bullocks Flat is snow-free, as it sits below the snowline – though it does occasionally snow, even at this level.
National Parks state it's compulsory that a set of chains be carried for any two-wheel drive car – even if you're only driving to the Skitube. There are many places to buy chains in Jindabyne, and some will offer you a refund at the end of the season, should you wish to return your chains when you leave.
Make sure you get your car serviced prior to heading to Jindabyne, as the cold can play havoc. Cars will require anti-freeze coolant – and a good trick is to also add a little methylated spirits to your windscreen wiper water, to help stop it freezing.
Should you be in a carpool with a fellow staff member or housemate, don't forget your manners! The offer of a little cash towards petrol will no doubt be gratefully received. Petrol is definitely not cheap in Jindabyne, and whoever is driving will be more likely to select you to join their carpool if they know a few dollars are coming their way.
- Travelling by Skitube
During peak times and most weekends, you're required as Perisher employees to take the Skitube from Bullocks Flat up to Perisher, rather than driving into the National Park. For some of you this may be the cheaper option.
- Local Amenities
- Art Galleries
- Banks – Westpac & Commonwealth
- Bars & Bottleshops
- Digital Photo Shop
- Fire Station
- Gift Shops
- Medical Centre
- Post Office
- Ski & Board Hire & Repair Outlet
- Ski & Board Shops
Perisher Valley Facilities
- Equipment tuning and waxing
- Fire Station
- Food Outlets
- Gift Shops
- Hire - Ski and Snowboard
- Medical Centre
- Police Station
- Post Office
- Retail Stores
- Ski Patrol
- Ticket sales
- Mobile Phone/ Internet Providers
Jindabyne and its surrounds have a few black spots for internet and mobile service. Dodo, Optus, Telstra and Virgin are all supported, but if you currently have an agreement with another service provider, we advise you to speak to their customer service team to find out more about coverage in Jindabyne and the Snowy Mountains.
- Onboarding Requirements
Before you start at Perisher, you are required to complete some e-training (also known as 'online induction'), to help you learn more about working within the resort. These online tasks are designed to be completed either in sections or all at once. These activities include your Job Offer, Tax and Superannuation information and any department specific information assessments. It is a requirement that all online training and activities to be completed prior to your first shift.
How it Works
All your onboarding paperwork will be sent to you via email, along with a link to log in to your online employee profile. This electronic system is designed to improve turnaround times for contract paperwork, while contributing to our zero footprint by 2020 initiative. Please take the time to complete all the required contract information prior to your employment commencement date. You will be notified via email as you are sent different onboarding activities. We ask that you complete these prior to their expiry date so we can move forward with your employment.
Things to do
- e-Sign your Letter of Offer/Contract
- Update personal details, including:
- Emergency contact details
- Australian bank account details
- Superannuation information (include your membership number or complete the online application to join Hostplus as a new member)
- Staff accommodation request form
- Tax Declaration form
- Add your Working Holiday or Sponsored Visa Number and passport details (if applicable)
- Complete any additional department-specific onboarding activities, such as NSW Working with Children Check or "I'm Alert – Food Safety".
Please note: We require your e-Signature on all documents. Faxed or scanned copies will be considered incomplete.
- Ambulance Cover
Accidents can and do happen and we strongly recommend you obtain ambulance cover (available through your health fund) before starting work. If you already have ambulance cover, but are not from NSW, please check the conditions of the cover for NSW on your policy.
- Park Entry
As Perisher is located within the Kosciuszko National Park, park usage fees (to bring your car into the Park) apply. Perisher employees are entitled to a Park Entry staff discount. The discounted cost of the pass is around $40 and is valid during the duration of your employment.
To obtain a Park Entry pass for your car, please take your car registration details and drivers licence to a NPWS office at either Jindabyne or Perisher Valley. If you're not the owner of the car, you will need to provide a letter of authorisation from the owner. Retain your invoice for payment, as this can be claimed back on your tax return.
- First Day
We understand that your first day can be a little daunting and encourage you to contact your Supervisor or Manager prior to your arrival to ensure you are clear on when and where you need to go for your first shift. (Your Manager's details are provided on your offer letter).
- Emergency Funds
As employment is snow dependant and relies on customer demand, hours of work can be low at the beginning and end of the season. During these times managers will be trying their best to find as much work as possible for all employees. We advise you come prepared with enough money to cover your expenses during these times. Regardless of if you are in private or staff accommodation. All employees need to cover their rent regardless of the hours of work you receive.