Inside Epic Australia - 9 July 2017

Inside Epic Australia - 9 July 2017


Internal IEA fortheblog

This is What EpicService Looks Like

It's time to meet this year's EpicService winners! Vail Resorts’ EpicService Award showcases employees who, during 2016-2017, blew us away with their examples of EpicService. This award is our highest level of recognition for service and it’s earned and awarded to those employees who go above and beyond, re-imagine service and embody our service mantra: Own It. Personalize It. Elevate It. 

This year, there were more than 2,500 employees nominated for EpicService from across the Company. From these, each line of business was asked to select one winner to represent them at the annual EpicService winners' Experience of a Lifetime trip.

The 18 winners will be recognised at the upcoming all employee Town Hall, Summer 2017 Inside Edge, live from Beaver Creek on Tuesday, July 25 at 9am MDT. For three days around Inside Edge, winners will enjoy the beautiful Beaver Creek area on an all-expense-paid trip including the finest in lodging, dining and activities. Included in their itinerary is an exclusive dinner with CEO Rob Katz and other senior executives.

Did you know that all employees are eligible to win an EpicService Award? To nominate a fellow staff member email This email address is being protected from spambots. You need JavaScript enabled to view it. for their chance to be rewarded with an all-expenses paid trip to attend next year’s Inside Edge!


Vail Resorts 2017 EpicService Winner - Alex Pappas, Perisher Bullocks Concourse Supervisor

Many of you would have seen Perisher’s very own 2017 EpicService recipient, Alex, as you ride the Skitube each day.

alex pappas

With a big smile and friendly personality, nothing is too much for Alex when it comes to helping Perisher’s internal and external guests. This became abundantly clear in 2016 when Alex went above and beyond to assist a family who had missed their connecting transport back home… to Malaysia!


Vail Resorts 2017 EpicService Winners


alex pappas Mindy Brill tony cantu
Alex Pappas – Perisher Bullocks Concourse Supervisor Mindy Brill – Vail Ski Instructor & Guest Services Tony Cantu – Keystone Hospitality Safety Lead
greg cogdal Stephen Costas Brad Costello
Greg Cogdal - Colorado Mountain Express Intermediate Shuttle Driver  Stephen Costas - Breckenridge Resort Recruiter Brad Costello - Mt. Brighton Lead F&B Sous Chef
Alyson Cockrell Tate Cullers Josh Gonzalez
Alyson Cockrell – Keystone Ski Patrol Specialist Tate Cullers - Grand Teton Lodge Company Wrangler  Josh Gonzalez – Heavenly F&B Team Lead 
Heather Krauss Jill Metchikoff Jon Moses
Heather Krauss – Beaver Creek Intermediate Ski School – Cert 2  Jill Metchikoff – Broomfield Payroll Senior Coordinator Jon Moses – Whistler Blackcomb Lift Host Lead Hand/Safety Rep 
Erica Reese Riley Rubenzer Trevor Smith
Erica Reese – Wilmot PSS/Scan Manager Riley Rubenzer – Afton Alps Lift Mechanics Team Lead  Trevor Smith – Kirkwood Front Desk Assistant
Scott Spooner Curtis Woltz Emily Zeolla
Scott Spooner – Vail Resorts Retail Level III Store Manager  Curtis Woltz – Northstar Intermediate Ski School – Cert 1 Emily Zeolla – Park City Senior Assistant Mountain Operations 

 Congratulations to all Winners! Own It. Personalize It. Elevate It.

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Shower or two. Possible storm.
Top:8.1 ° c
Village:10.2 ° c
Perisher Valley
7km/h | NE